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Consider your employee profiles and roles

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Consider your employees’ age, gender, geographical location, occupational role and their working environment to identify unmet needs. For example, do your employees commute long distances or work unsociable hours? Do they deal with conflict and/or emotionally intense work?

If employees are exposed to critical incidents during work a Job Content CI Audit should be carried out. Guidance including a template for completing a Job Content CI Audit can be found in the link below.