The Job Content CI audit will help inform the organisations’ required level of support that should be available for their employees, based on the frequency of exposure or likelihood of occurrence. Individual employees experiences of these potentially traumatic incidents will also be measured using the employee survey and will provide a more accurate quotient of critical incident exposure for organisations or occupational groups. Both of the above measures of auditing job content will help provide a robust quotient for the overall level of critical incident exposure and help inform supportive action plans pertinent to organisations.
Some Frequently Asked Questions...
The Job Content CI audit is designed to be an indication of employee exposure to critical incidents. It will provide you with an audit of the likelihood of workplace exposure to critical incidents and identify the necessary support measures required (e.g. establish and train peer support teams). It will also help identify underlying risks.
This exercise should be completed by line managers of a particular occupational role. The line manager can obtain additional support through the relevant organisational Health and Safety Manager or Human Resources Manager if necessary. It is important that the correct individual completes this exercise, one who has knowledge of the day to day work activities of those being assessed.
Yes. This is necessary as each department is exposed to different risks and critical incidents in their line of work. If you are completing the Work PositiveCI process across a number of departments, the Job Content CI Audit should be assigned to the line manager who oversees the relevant department and is aware of the incidents employees are exposed to. This will allow you to identify risks and control measures at the appropriate level.
It should take no longer than 10-15 minutes to complete the full analysis. Remember, this is designed to be a quick and simple process. Just study the list and tick the appropriate likelihood of exposure. The process may take a little longer if you decide to consult with other internal employees such as the health and safety department or human resource department.
Don’t worry if you have identified some ‘red’ high exposure risks. These will form part of your action plan. Free guidance, tools and supports are available to assist you in addressing your findings.